Support
Answers to the questions we hear most. If you don’t find what you need, we’re a quick email away.
What is Mow Mapper?
Type an address, mark the lawn you cut, and Mow Mapper measures it off the map and plans the most efficient mowing route. You get square footage, passes, time, and a price you can quote, then you can schedule the job and dispatch your crews.
What devices does it work on?
Mow Mapper runs on iPhone and on the web at app.mowmapper.com. Owner and crew accounts can both use the iPhone app and the web.
How do I map a property?
Search the address, trace the turf you cut, and flag what you don’t: beds, trees, fences, and hardscape. Mow Mapper measures the area and lays down a route that works around every obstacle.
How accurate are the estimates?
Estimates are measured from the map rather than eyeballed. You get turf area, number of passes, and mowing and trimming time for the deck you actually run, so you can quote a yard without driving out to see it.
How much does it cost?
Mow Mapper is $9.99 a month, or $99 a year, after a 7-day free trial. You can cancel anytime.
Are crew accounts free?
Yes. You pay for one owner seat, and crew accounts are always free. Your whole crew can map, run routes, and close out jobs at no extra cost.
How do I add my crew?
Invite crew members from your account settings. They install the iPhone app or sign in on the web, accept the invite, and join your company. Their accounts are free.
Is my data private?
Your customers, properties, and maps are private to your company account. Other businesses that use Mow Mapper cannot see them. See our Privacy Policy for the details.
How do I cancel or get a refund?
You can manage or cancel your subscription in your account settings. If you need a hand or want to ask about a refund, email support@mowmapper.com.
Still need a hand?
Email us and a real person will get back to you, usually within one business day.
Email support@mowmapper.com